The Nepal Telecommunications Authority (NTA) has made toll-free numbers mandatory for Internet Service Providers (ISPs) in Nepal. This means that, sooner or later, every ISP will need their own toll-free number. To summarize, toll free numbers are phone numbers that can be used to contact Nepal’s Internet Service Providers for free.
ISPs must hold toll-free numbers for efficient customer care, assistance, and internet supply maintenance, according to NTA guidelines. Furthermore, toll-free numbers can boost not only internet access but also customer service. Furthermore, with toll-free numbers, consumers would be able to openly and conveniently express their dissatisfactions, suggestions, and questions.
We’ve compiled a list of toll-free numbers for some of Nepal’s most popular Internet service providers.
| ISPs | Toll free numbers |
| Nepal Doorsanchar Company Ltd. | Nepal Telecom | 1498, 198 |
| Worldlink Communications Ltd. | 166001-55050 |
| Subisu Cablenet Pvt. Ltd. | 166001-59999 |
| Classic Tech Pvt. Ltd. | 16600150999 |
| Vianet Communication Pvt. Ltd. | 16600188444 |
Nepal Doorsanchar Company Ltd. | Nepal Telecom Toll-free Number
Nepal Doorsanchar Company Ltd., widely known as NTC or Nepal Telecom, is the prestigious telecommunication service provider in Nepal. Along with telecom, the company is also a famous internet service provider. It’s contact details are:
- NTC Toll-free number: 1498, 198
- Head office: 977-1-4210106, Kathmandu
- Email: ntc.cco@ntc.net.np
Worldlink Communications Ltd. Toll-free number
Worldlink is one of the renowned and largest internet and network service providers in Nepal. The company has been providing quality internet services. In addition to this, its services are ever-improving. But things aren’t perfect forever, that’s when the need to contact them comes in. Their contact details are:
- Worldlink Toll-free number:166001-55050(NTC)
- Head office: 977-9801523050 (Ncell) & 977-01-5970050 (NTC), Jawalakhel, Lalitpur
- Email: info@worldlink.com.np
Subisu Cablenet Pvt. Ltd. Toll free number
Subisu is another prestigious ISP in Nepal. Initially, the company served as a cable & fiber internet and Digital TV service provider. With this been said, Subisu becomes a multi-tasker. To contact Subisu:
- Subisu Toll free number:166001-59999
- Head office: 01-4429616, Baluwatar, Kathmandu
- Email: info@subisu.net.np
Classic Tech Pvt. Ltd. Toll-free Number
Classic Tech is another competitive internet and network service provider in Nepal. Moreover, it is a licensed company to provide trustworthy customer service to its users. It’s contact details are:
- Classic Tech Toll-free number: 16600150999
- Head office: 9801006633, New Baneshwor, Kathmandu
- Email: info@classic.com.np
Vianet Communication Pvt. Ltd. Toll-free number
Vianet is one of the leading internet and TV service providers in Nepal. Since very long, the company has been serving people with high end internet service. And even today, you’ll find people appreciating it’s internet quality and speed. To contact them:
- Vianet Toll free number: 16600188444
- Head office: 01-5970444, Jawalakhel, Lalitpur
- Email: support@vianet.com.np
Additionally, the list of other ISPs with their toll free numbers are as follows:
| Other ISPs | Toll free numbers |
| Broad Band Nepal Pvt. Ltd. | 166071-52004 (For NTC users) |
| Techminds Networks Pvt. Ltd. | 16605651222 (For NT Users), 9801575666 (For Ncell Users) |
| East Link Technology Pvt. Ltd. | 166001-95985 |
| Sky Broadband Pvt. Ltd. | 166001-58887 |
| Himalayan Online Services Pvt. Ltd. | 16600149520 |
| Arrow Net Pvt. Ltd. | 16600142222 |
| Metrolink Business Group Pvt. Ltd. | 16607156222 |
| Big Marshyangdi Net Pvt. Ltd. | 9801565666 |
| Prabhu Digital Ltd. | 16600178999, 980157199 |
| Mercantile Communication Pvt. Ltd. | 16600100822 |
| Super Eight Network Pvt. Ltd. | 9801575750 |
| Infonet Communication Pvt. Ltd. | 1660774002 |
| Unified Communication Pvt. Ltd. | 16602358666 |
| Broadlink Communication Pvt. Ltd. | 9801571235 |
| TechMinds Network Pvt. Ltd. | 16605651222, 9801575666 |
| Ultra Net Communication Pvt. Ltd. | 16601166729 |
| Web Network Pvt. Ltd | 16607156555 |
| First Link Communications Pvt. Ltd. | 16602358555 |
| Everest Wireless Network Pvt. Ltd. | 9801571005 ( For NCELL users), 16608352003 |
| Simpal Media Network Pvt. Ltd. (SIMTV ) | 9801544000 |
| Mahakali Digital Network Pvt. Ltd. | 1660017899 (For NTC users), 9801571999 (For NCELL users) |
| Shangrila Informatics Pvt. Ltd. | 16600102725 |
| Sustainable Networks Pvt. Ltd. | 16600119335 |
| Loop Networks Pvt. Ltd. | 9801571570 |
| Kriti Darshan Media Pvt. Ltd. | 16602558558 |
| Dish Home Pvt. Ltd. | 16600122000 |
| Super Sitapaila Net.Pvt. Ltd. | 16600162222 |
| Web Surfer Nepal Communications System Pvt. Ltd. | 16600170222 |
| Lumbini Max Digital Cable Net Pvt. Ltd. | 16607156333 |
| Meta Link Pvt. Ltd. | 16600194541 |
| Acme Technical Institute Pvt. Ltd. | 16607852010 |
| WiFi HD Nepal Pvt. Ltd. | 9801567779 |
| VNS Technology Pvt. Ltd. | 16604152980 |
| Zishan Networks Pvt. Ltd. | 16605552786 |
| Interweb Network Pvt. Ltd. | 16606156900 |
| City Net Pvt. Ltd. | 16600193330 |
| K.C.N. Net Pvt. Ltd. | 16600115000 |
| Net Max Technologies Pvt. Ltd. | 16600156666 |
| Cherry World Communication Pvt. Ltd. | 9801571266 |
| Waling Internet Pvt. Ltd. | 16606342003 |
| Max Net Solution Pvt. Ltd. | 9801574040 |
| Prime Network Pvt. Ltd. | 16605651245 |
| Limpid ICT Solution Pvt. Ltd. | 16600164186 |
| Regmi Media INC. Pvt. Ltd. | 16607152001 |
| Rapid Unique Network Pvt. Ltd. | 16606552002 |
| Infocom Pvt. Ltd. | 16600185000 |
| Simrik Internet Pvt. Ltd. | 16606156780 |
| Smart Link Network Pvt. Ltd. | 16600100108 |
| LNT Infotech Pvt. Ltd. | 16606152020 |
| Next Geekers Pvt. Ltd. | 16600180444 |
| Life Net Pvt. Ltd. | 16608352007, 9801571888 |
| Neo Link Pvt. Ltd. | 16608852305 |
| Bihunkot Internet Pvt. Ltd. | 16606852009 |
| Nepalink Communication Pvt. Ltd. | 9801571100 |
| I zone Pvt. Ltd. | 16602142001 |
| Pathibhara Network Pvt. Ltd. | 9801575959 |
| Surkhet cable Net T.V. Pvt. Ltd. | 16608352008 |
| Syangia Media Pvt. Ltd. | 16606342008 |
| Wifi Tech Nepal Pvt. Ltd. | 9801859000, 9801859004 |
| Broadband solutions Pvt. Ltd. | 16605651555 |
| Access world Tech Pvt. Ltd. | 16600151065 |
| Smart Telecom Pvt. Ltd. | 4242/14242 |
| IBSS Nepal Pvt. Ltd. | 16600181078 |
| World Fiber Net Pvt. Ltd. | 16600107555 |
| Dolfin Net Communication Pvt. Ltd. | 9801574100 |
| Pals Network Pvt. Ltd. | 16607152002 |
| Fiber world communication Pvt. Ltd. | 9801571720, 16607852003 |
| Mithila Digital Nepal Pvt. Ltd. | 16600116999 |
| Clean Network Pvt. Ltd. | 16603352002 |