KATHMANDU, NOVEMBER 3
During the meeting, it was also agreed upon to establish a hotline number and help desk services to examine the complaints regarding the delay of insurance payment to the claimants.
Minister Poudel also directed the concerned bodies to do the needful so that the COVID insurance claims could be settled without unnecessary delay.
The meeting that was attended by the MoF Secretaries Shishir Kumar Dhungana and Ram Sharan Pudasaini, Insurance Board Chair Chiranjeevi Chapagain, among others, also decided that the Insurance Board would coordinate and monitor the situation of COVID insurance claims and settlement and submit a daily progress report to the MoF.
Today’s decision follows a large number of complaints that the insurance companies were dilly-dallying in settling the COVID insurance claims even after the insured had followed all the due procedures.
The Coronavirus Insurance Programme had been announced by the government in the budget of the ongoing fiscal year. However, th